The Network Company
We Keep you Connected
No matter where you are located The Network Company can manage your network, servers and users making sure resources are always available and running smooth.
*** We DO NOT OUTSORCE any of our services. All services are performed by us to provide the best and personal care for our clients and their systems!! ***
Managed IT Services
TNC's managed IT services offerings are specifically designed for organizations with less than 100 employees and limited or no in-house IT staff. With limited resources, organizations are seeking a comprehensive outsourced IT department to address their complex needs, ranging from IT strategy and 24x7 network monitoring to business application support and security.
A complete IT platform
For a fixed, predictable monthly spend, you get a complete IT department
TNC's managed IT services platform includes:
- Network operations: TNC monitors your critical systems and applications. The goal is to identify and resolve issues before they impact your business.
End user service desk: Timely and knowledgeable end user help desk support means higher employee productivity and satisfaction.
- Security and threat protection: Our services include a preventative, detective and corrective technical controls.
- Strategic IT planning : In addition to keeping the lights on, TNC will advise you on digital transformation opportunities to grow and transform your business while making smart IT investments.
What We Offer
Our goal is to help companies small to mid-size keep their system(s) up and running, users productive and provide the highest quality service that a smaller company needs.
Trustworthy system support for businesses.
The Network Company has support that can give your business the power to leverage your technology investment into increased productivity and a higher bottom line. Our customized computer services and help desk IT support let you experience the power of technology, without the hassle of dealing with its tedious management and maintenance.
Our team of professionals are experts in help desk IT support, but will speak to you in plain English, not geek speak. You can count on us to provide all the support and service you need for your business.
With The Network Company as your reliable partner in IT, you can:
- Increase productivity – less downtime means more work time
- Concentrate on your core business – technology concerns are our responsibility
- Get more out of your IT investment – customized technology pays for itself faster
- Protect your business – your business data and network are safe and secure
- Experience peace of mind – knowing your technology is working optimally
- We become part of your team – Our engineers really get to know what you do
What is Included
Monitor workstations 24x7 for error conditions like low disk space, possible pending HDD failure or critical errors in logs.
Monitor Server(s) for possible error conditions like critical errors in logs, low disk space, high utilization and offline status.
Ensure that latest Microsoft patches and updates are installed to help protect from possible infections and hackers.
Business Hours Help Desk. Users will have access directly to our ticketing system to create a ticket that will responded to quickly.
Our Remote Monitoring and Management system monitors your system 24x7 and alerts us of any potential problems and automatically creates a support ticket so that is can be handles immediately.
Monthly IT Review
We provide a monthly report on Server, Workstation and network status and help desk tickets addressed.